Subscription, Payment, Cancellation, and No-Refund Policy

This policy explains how DAAUFAS subscriptions, plans, payments, cancellations, and non-refund rules work.

1. Plan Duration

Each plan runs for:

```text 30 days ```

It is not based on a calendar month.

A plan ends or its operational features become restricted when the first of the following occurs:

• The 30-day period ends.
• The available document allowance is consumed.

2. Document Allowance

Each plan includes a defined number of documents per 30-day cycle.

A document is counted when an actual document is generated by DAAUFAS and saved or uploaded according to the system rules.

The following are not counted:

• Scan.
• Review.
• Preview.
• Failed attempts before a valid document is generated.
• Opening Amazon pages.
• Reading orders only.

3. Support Plan

A Support Plan may be available with a limited number of documents every 30 days at no charge.

The Support Plan is not added on top of a paid plan. If a store has an active paid plan, the paid plan is used.

If the paid plan ends and is not renewed, the store may return to the Support Plan if available.

4. Paid Plans

Each store has its own subscription.

One customer account may contain multiple stores, and each store has a separate plan.

Purchasing a plan for one store does not activate the same plan for another store.

5. Auto-Renewal and Manual Renewal

The user may select one of the available renewal methods.

### Auto-Renewal

DAAUFAS attempts to renew the plan automatically at the end of the cycle using the selected payment method.

If payment fails, the plan remains active until the end of its current cycle. If the cycle ends and payment has not succeeded, the store may return to the Support Plan or operational features may stop, depending on the situation.

### Manual Renewal

With manual renewal, payment is not collected automatically.

If the user does not renew, the plan expires or the store returns to the Support Plan if available.

6. Upgrades

When upgrading from Support to a paid plan, the paid plan starts after payment is confirmed.

When upgrading from one paid plan to a higher paid plan, the upgrade may be scheduled to start when the current cycle ends by time or document usage, according to system rules.

7. Downgrades

When requesting a downgrade from a paid plan to a lower plan, the downgrade may be scheduled for the next cycle or after the current plan ends, according to system rules.

8. Cancellation

Cancelling a paid plan or cancelling renewal does not stop the current paid cycle immediately.

The user may continue to use the plan until the 30-day period ends or the document allowance is consumed, whichever occurs first. After that, the store may return to the Support Plan if available or operational features may stop.

9. No Refunds

All payments for paid plans are non-refundable after the plan is activated or the document allowance is made available for use.

DAAUFAS provides a limited Support Plan at no charge, allowing users to try the service within a limited document allowance before purchasing a paid plan. Therefore, users are responsible for reviewing the plan, document allowance, and price before completing payment.

Cancelling a subscription or renewal does not result in a refund of amounts already paid and does not stop the current cycle immediately. The store remains able to use the plan until the cycle duration ends or the document allowance is consumed, whichever occurs first.

No refund will be issued because of:

• Non-use of the plan.
• Selecting an unsuitable plan.
• Consuming the document allowance.
• Expiry of the 30-day period.
• The user's decision not to continue after plan activation.
• Not using the full document allowance.

DAAUFAS may review rare cases such as duplicate payment or a clear technical billing error. Any action in such cases will be at DAAUFAS's discretion or as required by applicable law.

10. Price Changes

Plan prices may change for future cycles.

A price change does not affect the current paid cycle.

New prices may apply to:

• New customers.
• Future renewals.
• Selected stores or accounts according to administrative settings.

11. Billing

After successful payment, DAAUFAS may issue a receipt or subscription invoice that appears in the customer dashboard and can be downloaded.

A DAAUFAS subscription invoice is separate from Amazon invoices generated or uploaded by the application.

12. Payment Methods

Payments are made by card through an approved payment provider such as Stripe or any other provider chosen by DAAUFAS.

DAAUFAS does not store full card details.